Since the war began, Czechia has built up a large network of state and non-profit organizations that help refugees and migrants from Ukraine free of charge: applying for temporary protection, finding housing and work, getting legal and psychological support, and learning Czech. Below are verified addresses and contacts for the key centers where you can get help in Ukrainian and Russian. Most services are free; for some centers it's best to book an appointment by phone in advance.
Since the war began, Czechia has built up a large network of state and non-profit organizations that help refugees and migrants from Ukraine free of charge: applying for temporary protection, finding housing and work, getting legal and psychological support, and learning Czech. Below are verified addresses and contacts for the key centers where you can get help in Ukrainian and Russian. Most services are free; for some centers it's best to book an appointment by phone in advance.
A state center for applying for and extending temporary protection (dočasná ochrana / protection visa). The Prague branch is open Mon–Thu 8:00–15:00, Fri 8:00–14:00. Important: KACPU's addresses and hours change from time to time, so check the website for current information before you go. There's a KACPU office in every regional capital (Brno, Ostrava, Plzeň, etc.).
Address: Kolbenova 942/38a, 190 00 Praha 9 – Vysočany (Kolbenova metro/tram stop)
Website: https://ipc.gov.cz/docasna-ochrana/
A hotline and email address ([email protected]) for refugees from Ukraine. They help with paperwork, housing and jobs, offer social and legal advice, translation and accompaniment to institutions, support with learning Czech, and psychological help. Runs an extensive regional network.
Address: A network of counseling and community centers across Czechia; head office in Prague
Phone: +420 731 432 431
Website: https://www.charita.cz/prispejte-na-ukrajinu/
One of the largest NGOs in the country. Helps holders of temporary protection access housing, work and healthcare, provides professional psychological support, protects people from labor exploitation, and runs social work and educational programs.
Address: Šafaříkova 635/24, 120 00 Praha 2 (services across Prague, with branches in the regions)
Website: https://www.clovekvtisni.cz/potrebuji-pomoci
Free services for migrants: legal advice, help with residence permits and applications, Czech language courses, translation and accompaniment, cultural and community events. Staff speak Ukrainian and Russian. Ukrainians are also served here; if you're unsure whether you qualify for a particular service, check your status with them.
Address: Žitná 1574/51, 110 00 Praha 1 (plus branches in Praha 13 – Lužiny and Praha 14 – Černý Most)
Phone: +420 252 543 846
Website: https://icpraha.com
An NGO helping refugees since 1991. Free legal and social counseling on migration and asylum issues in Ukrainian, Russian, Czech and other languages (legal team: +420 730 158 779, 730 158 781, [email protected]). Legal consultations take place Tue/Wed/Thu by prior appointment.
Address: Poděbradská 173/5, 190 00 Praha 9 – Vysočany
Phone: +420 730 158 779
Website: https://www.opu.cz
A human rights organization offering free legal and social counseling, intercultural work, and therapeutic consultations ([email protected]). Open hours: Mon — all day, no appointment needed; Wed and Thu — partly by appointment. Especially useful for complex document and rights-protection cases.
Address: Havlíčkovo náměstí 2, 130 00 Praha 3
Phone: +420 224 224 379
Website: https://migrace.com
A counseling and community center for migrants operating since 2001: social, legal, employment and psychological consultations, accompaniment to institutions and schools with translation. Plenty of activities for children and families (clubs, camps, tutoring), plus the intercultural RefuFest festival.
Address: Legerova 357/50, 120 00 Praha 2 – Vinohrady
Website: https://inbaze.cz
The oldest Ukrainian association in Czechia, founded in 1994. Supports Ukrainian culture and community, organizes events, and provides information, useful contacts and news for fellow Ukrainians. A great entry point into Prague's Ukrainian community ([email protected]).
Address: Dům národnostních menšin, Vocelova 602/3, 120 00 Praha 2 – Vinohrady
Phone: +420 221 419 821
Website: https://www.ukrajinci.cz
Regional foreigner integration centers outside Prague (one per region). Free legal and social counseling, Czech courses, adaptation and integration courses, and translation. Convenient for those living outside the capital.
Address: Branches in every region of Czechia (see the map on the website)
Website: https://www.integracnicentra.cz
The official state portal with verified information for refugees from Ukraine: temporary protection, housing, work, healthcare, education, and where to turn for help. Available in Ukrainian. Worth checking here for the latest rules, as they change from time to time.
Address: Official state online portal (Ministerstvo vnitra ČR)
Website: https://www.nasiukrajinci.cz
This information is for reference only; phone numbers, addresses and opening hours may change — please check with the official websites of each institution.
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