Microsoft halts updates and restarts servers during global outage

Microsoft has suspended the rollout of all new updates, is moving part of its traffic off the affected infrastructure and is restarting servers to restore Microsoft 365, Outlook and Teams. “We are working intensively on every possible way to limit the impact of the outage,” the company said in a statement.

Earlier on Thursday, Microsoft said it had fixed a Teams outage affecting users in North America, but later warned that problems could also affect connections to Microsoft 365 in other regions.

According to Downdetector, which tracks outages based on user complaints, at 2:07 p.m. U.S. Eastern time on Thursday there were more than 97 thousand complaints about Outlook, over 38 thousand about Microsoft 365 and about 4,500 about Teams. The actual number of affected users may differ.

OpenAI and Anthropic services also ran into problems, as they use connectors that link their tools with Microsoft products. OpenAI said it is looking into the situation and warned that new connections may not work and some tools may not behave as expected. Anthropic said it had identified a problem at one of its external infrastructure providers that affects its connector for Microsoft 365.

Earlier on this topic: Microsoft outage: Outlook and Teams unavailable to users worldwide

Around Prague, based on reporting by seznamzpravy.cz