Emergency Services & Important Phone Numbers in Czechia in Prague

Emergency and helpline numbers in Czechia: 112, 155, 158, 150, 156 and other essential lines. Calls to emergency numbers are free from any phone.

Single European Emergency Number — 112 (Jednotné evropské číslo tísňového volání)

Single number for all emergency services at once: ambulance, police, firefighters and rescuers. Operators answer in Czech, English and German.

Emergency Medical Service — 155 (Zdravotnická záchranná služba)

Emergency medical service for life-threatening cases: injuries, heart attack, stroke, road accidents with casualties, childbirth. Sends an ambulance. Free.

Czech Police — 158 (Policie České republiky)

Czech state police: report crimes, theft, violence, traffic accidents and threats to public safety. The call to 158 is free of charge.

Fire and Rescue Service — 150 (Hasičský záchranný sbor ČR)

Firefighters and rescuers: fires, leaks, hazardous substance spills, freeing people after crashes and accidents, natural disasters. Free of charge.

Municipal (City) Police — 156 (Obecní / městská policie)

Municipal (city) police for breaches of public order, wrongly parked cars and minor offences within the city limits. Dial 156.

Toxicological Information Center (Toxikologické informační středisko — TIS)

24/7 national phone line for acute poisoning of people and animals: medicines, household chemicals, mushrooms, plants and bites.

Emergency Gas Service — 1239 (Pohotovostní linka plyn, GasNet / Pražská plynárenská Distribuce)

Single emergency line for gas leaks or a smell of gas, faulty gas appliances and explosion risk. Dial 1239 without a prefix, like other emergency numbers.

Electricity Emergency Line (Prague) — 1236 (PREdistribuce)

24/7 emergency line for power outages and grid faults in Prague and the town of Roztoky, run by PREdistribuce. Dial 1236.

Electricity Emergency Line (Czech Republic outside Prague) — ČEZ Distribuce

Free 24/7 line to report power outages and grid failures in the ČEZ Distribuce service area, which covers most Czech regions outside Prague.

Water Supply Emergency Service (Prague) — Pražské vodovody a kanalizace (PVK)

24/7 line to report water and sewer emergencies in Prague: burst pipes, no water, blockages or water quality problems. Run by PVK.

Department for Asylum and Migration Policy of the Ministry of the Interior — OAMP Prague I (Odbor azylové a migrační politiky, pracoviště Praha I)

Interior Ministry migration office (OAMP): residence and permanent residence permits, renewals and changes of stay. Mostly by online booking at frs.gov.cz.

Department for Asylum and Migration Policy of the Ministry of the Interior — OAMP Prague II (Odbor azylové a migrační politiky, pracoviště Praha II)

OAMP Prague II: issuing and extending residence and permanent residence permits, changing the purpose or type of stay. Mostly by online booking at frs.gov.cz.

Directorate of the Alien Police Service (Ředitelství služby cizinecké policie)

Headquarters of the Czech foreign police (cizinecká policie): methodology, border control, expulsions and part of visa registrations.

Department of Foreign Police — KŘP Prague (Odbor cizinecké policie, oddělení pobytových agend)

Foreign police residence office in Prague: registering a foreigner's address (hlášení pobytu), extending visa stamps and records for non-EU citizens.

Czech POINT — contact point for government services (Český Podací Ověřovací Informační Národní Terminál)

One-stop shop for government services: certified extracts from registers (criminal record, land, trade), verified signatures and copies, document conversion.
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